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Bits and Pieces of Driffield

United Kingdom, England|North Yorkshire

Consumer reviews about Bits and Pieces of Driffield

Sassy.m
Dec 10, 2011

Damaged Goods and Poor Customer Service

I'm still waiting for an order made a month ago- no signs of it yet and customer services are not replying to my email.
****************DO NOT USE THIS COMPANY*************

Mary Gill
Dec 13, 2011

Damaged Goods and Poor Customer Service

Ordered four items for Christmas presents over a month ago, delivery stated as being seven to ten days. After twenty day with no delivery and then a long wait on phone (10p / minute) was told that delivery would be within twenty eight days. Have today been on the phone for one hour & twenty minutes with no reply that another £8 down the pan.
THERE IS NO CUSTOMER SERVICE, ITS JUST AN EASY WAY TO MAKE MORE MONEY
BY NOT ANSWERING YOUR E-MAIL OR PHONE CALL.
**********DO NOT USE THIS COMPANY. ************ DO NOT USE THIS COMPANY*******

Jackie Bones
Dec 16, 2011

Damaged Goods and Poor Customer Service

Ordered goods 27 November. Total lack of communication about my order. Repeated calls to customer services with no reply. I tried the order line too, thinking that they might answer this, but still no answer after 30minutes. Two e-mails, still no response. Infuriating - the worst customer service I have experienced in a long time. I will never use them again.

Emily Mitchelmore
Dec 16, 2011

Damaged Goods and Poor Customer Service

I ordered 2 items on 13th November they said was in stock took the money off my credit card straight away then 1 week on they sent me a letter to say due to unprecedented demand there would be a delay of no more then 3 weeks. I called on December 2nd and was told they were now in stock and were on the way. On the 16th December when nothing had been delivered I called again and was told whoever said they were on way got it wrong and that it was being dispatched now. When I said that this was needed for 23rd December and if it did not arrive that I would have to return them and they should pay for the return because someone on there side messed up they replied that I would have to pay to return even though they have had my money for a month and they were not at all bothered by my prediciment. I told them i would not use them again and they still were not bothered. I would not recommend them to anyone.

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