Log inRegister
Add a Review

Bella Terra Cosmetics

United States, Texas, Austin

Consumer reviews about Bella Terra Cosmetics

Sabella Miller-Perez
Dec 20, 2016

Bella Terra Cosmetics

Barton creek mall next to Victoria secret inside , United States, Texas, Austin

Rude customer service/SCAM

I recently went to the Barton creek ball to do some holiday shopping. Usually I'm approached by the adamnat men at the Bella terra stand but today I was approached by a middle eastern BEAUTIFUL colored woman. She seemed very nice and was telling me about herself. At first the customer engagement was wonderful as if she really cared about my needs and wants. This is where things got bad. She never asked if she could put the makeup on me. She applied to the left side of my face. Yes it was beautiful the outcome but I repeatedly told her I didn't get paid until tomorrow. She said because I work in the mall she would give me 20% discount and charge me 79 for a BB cream and 2 brushes! 79 for that? I would if it was Lancôme or a high end brand!! She then was so RUDE to me and ignored me when I said I can't purchase it then looked the other way. How rude is that. I had to ask her two times for a makeup remover and she was so snippy and mean to me! NEVER again will I be even taking a flyer from them or even recommend them to anyone.

mtitru
Mar 2, 2017

Rude Employee

Pretty much had the same experience as the other poster. Pretty sure it was the same lady as well. She was very nice at the beginning, I wasn't interested but was going to take the flyer because I don't want to ignore people and I know it's their job (this is where I messed up). As she handed me the flyer, she took it back and said let me write my name on it before I give it to you, she then pretended her pen was out of ink and walked back to the station to " get another one". As she walked she said let me give you a free sample. I said I'm not interested and then she insisted that it would only be on my hand. Now at this point I would usually leave but her manager was watching and I didn't want her to get in trouble so I said a quick swatch. She then proceeded to apply make directly on my face without asking. At this point I was pretty pissed off because that's not what I agreed to. She finished the BB cream and was about to apply the blush. I stopped her and told her to let me look in the mirror, the said it's very pretty but I have a brand new foundation at home, not interested in buying make up. Then she cut me off and insisted that I let her talk about the products, when I said I know the brand, I know it's good I'm just not purchasing make up today, maybe when I'm out of foundation. The she set the make up down aggressively and said next time then. She didn't offer a make up wipe or to at least even out my face. Had to go to the bathroom and wash my face. I walked past her again, and she tried to flag me down again. Was very close to complaining to her manager, the only reason I didn't is because he's probably the one who came up with the scammg tricks. DONT LIE TO YOUR CUSTOMERS AND DONT PUT THINGS ON THEIR FACE WITHOUT PERMISSION.

Add a Review about Bella Terra Cosmetics

    Review Title
    Country
    City (optional)
    Address (optional)
    Phone (optional)
    Website (optional)http://
    Review text
    Attach photos (optional)
    Confirmation code

    Submit

    Recently Updated Reviews

    Country Club Dubai - Discount on the restaurants in country club
    Decided to have a meal in Qureshis......personally i find...
    McDonald's malaysia - Bad service from bad staff
    My husband ask me to go to kfc but I choose...
    Haute Time - Haute Time
    Haute Time is a Top Luxury Watch Brands news site. Find...
    Family Feud - Stop being nasty
    I really wish the producers of Family Feud would clean up...
    club factory - Uninstall the app
    Thankyou all for your honest reviews. I was about to place...
    Fubar.com - scam bad admins
    i get my profile deleted more than 10 times and maybe more...
    Marketplace Homes - CROOKS
    Every terrible review that is listed here is absolutely...
    my hermes - not telling t
    my dogs not danageroue friend had a good laugh as he the...
    paul roberts - Paul Roberts Scam
    Could someone please contact Today Tonight about this...
    CSU - CSU CARDING FORUM
    CSU.SU - Carding Forum USA - (carding, card fraud, carding...
    Everstar Merchandise - Dual Temp Stainless Steel Wine Cooler
    My Everstar dual temp wine cooler no longer cools. The...
    SBS Transit - Tarnished SBS and Singapore Image
    I have boarded bus 58 (SBS6668U) along Ubi avenue 3...
    kudrat partners&co - kudrat partners & co
    In 7 july 2017 they call me to make a full settlement my...
    JustFly.com - Never again
    Very bad .never use it if u don't want them to still...
    NJ Department of Labor - Unemployment - RUDE RUDE RUDE!
    First requirement to work at NJ Unemployment is your...
    NCE - Qualifying Event
    If you bought NCE thinking it was ACA complaint you may...
    TAKL - handyman services
    Scheduled an appointment with a workman through Takl, took...
    Unified Health One - Useless
    I purchased Unified Health One plan in the agreement that...
    Sol Melia - Horrible experiencia con Sol Melia
    Yo compré un tiempo compartido en sol melia, cuando te...
    COMWAVE - Con-wave
    In 2011, I closed my account with Comwave. I was not happy...

    Share this site with others

         
          

    Recently Updated Reviews

    Country Club Dubai - Discount on the restaurants in country club
    Decided to have a meal in Qureshis......personally i find...
    McDonald's malaysia - Bad service from bad staff
    My husband ask me to go to kfc but I choose...
    Haute Time - Haute Time
    Haute Time is a Top Luxury Watch Brands news site. Find...
    Family Feud - Stop being nasty
    I really wish the producers of Family Feud would clean up...
    club factory - Uninstall the app
    Thankyou all for your honest reviews. I was about to place...
    Fubar.com - scam bad admins
    i get my profile deleted more than 10 times and maybe more...
    Marketplace Homes - CROOKS
    Every terrible review that is listed here is absolutely...
    my hermes - not telling t
    my dogs not danageroue friend had a good laugh as he the...
    paul roberts - Paul Roberts Scam
    Could someone please contact Today Tonight about this...
    CSU - CSU CARDING FORUM
    CSU.SU - Carding Forum USA - (carding, card fraud, carding...
    Everstar Merchandise - Dual Temp Stainless Steel Wine Cooler
    My Everstar dual temp wine cooler no longer cools. The...
    SBS Transit - Tarnished SBS and Singapore Image
    I have boarded bus 58 (SBS6668U) along Ubi avenue 3...
    kudrat partners&co - kudrat partners & co
    In 7 july 2017 they call me to make a full settlement my...
    JustFly.com - Never again
    Very bad .never use it if u don't want them to still...
    NJ Department of Labor - Unemployment - RUDE RUDE RUDE!
    First requirement to work at NJ Unemployment is your...
    NCE - Qualifying Event
    If you bought NCE thinking it was ACA complaint you may...
    TAKL - handyman services
    Scheduled an appointment with a workman through Takl, took...
    Unified Health One - Useless
    I purchased Unified Health One plan in the agreement that...
    Sol Melia - Horrible experiencia con Sol Melia
    Yo compré un tiempo compartido en sol melia, cuando te...
    COMWAVE - Con-wave
    In 2011, I closed my account with Comwave. I was not happy...
         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username