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befrugal.com

United States, California

Consumer reviews about befrugal.com

beri486
Oct 8, 2014

They don't honor their cashback agreement.

I placed an order from their site. They never gave me credit for cashback until I opened a ticket with them.
Then they placed the cashback in my account but as "pending". Now after more than a month they tell me it takes "months" to investigate and confirm the cashback!
Sounds like a fraud to me. STAY AWAY!

nga12
Jan 30, 2016

BeFrugal is Dishonest

I requested payment from BeFrugal in the form of an Amazon gift card on January 2nd. As soon as I made the request, I received and email and a text asking me to verify the form of payment by clicking on a particular link. I immediately did so. Eight business days later I still had not received payment, so I emailed customer service about the status of my payment. I was told by "Todd" that payment would be made by the 10th business day after my request for payment, so I waited. Fifteen business days later, I still had not received payment, so I emailed "Todd" again. This time, "Todd" said that I had "ignored" their initial request to verify my form of payment and that I would have to wait another 10 business days to receive my Amazon gift card. Clearly, this was a LIE. If it were true, why didn't "Todd" ask me to verify my form of payment the first time I made an inquiry?? I requested payment (and verified my form of payment) on January 2nd. Today is January 26th and I still have not received my funds. It's obvious that BeFrugal is manufacturing obstacles in order to avoid making disbursements. I discovered after reading other reviews that others have had the same experience. DO NOT TRUST THEM WITH YOUR BUSINESS. There are plenty of other cash back portals out there that will not hold your cash back hostage.

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