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Auto Express of Hamilton

United States

Consumer reviews about Auto Express of Hamilton

Christian513
Mar 8, 2012

customer service, recordkeeping

Not surprising to see that we are not the only ones to have a TERRIBLE EXPERIENCE with these crooks. They Financed a 2004 Saturn oin to my girlfriend. It had front end damage to the bumper and hood, rear end damage to the bumper . We test drove it and they told us we had twenty minutes to bring it back? Not enough time to take it to have it checked out properly. I know cars pretty well and i advised her not to buy this car. She was without a car had a tax return in hand and needed to be to work in two hours. She needed a car to be reliable to get her to work and also safe to transport her and her four year old son! We both work very hard and its a shame that people are out there that would be this heartless. She drove the car to work about a half hour away from the lot I followed her in my truck and when she got to work I stayed to look over the car a little more. I discovered then that the front turn signals didn't work! and it was not a bulb or fuse issue, also the front right ball joint was badly worn. Witch led me to discover the tire passenger front on the inside almost on the side wall was worn PAST THE STEEL BELTS! Did I mention this car blue booked at about 4, 600 in good condition, witch this car clearly was not and the total price they were going to charge her was just shy of 10, 000 dollars at a 22% interest rate . I called in just four hours after we left the lot and instantly got an attitude. Josh doesn't have an ounce of respect in his body and his staff is not much better. He pretty much told me it was our problem now its an (as is) thing. This means you sign for it its your problem there is no lemon law to protect you. I ask you this WOULD YOU LET YOUR CHILD RIDE IN THAT CAR?? Could you keep a strait face while you tell a young mother its her problem now and she better not be late on her payment. I told josh when I spoke to him last how I felt about him. Now I am telling you PLEASE AVOID THESE PEOPLE AT ALL COSTS !!!

LarryB2
Mar 9, 2012

customer service, recordkeeping

They are well know in this area of ripping people off. Sure they have a so called A rating with the BBB its because no one wants to go through all the crap and the waiting process to get something done so they don't fight the issue and just let it Go. I feel sorry for everyone that has ever had to deal with them. And the only positive post they have is from their employee doing it or a friend. Hopefully the word gets around and people will stop getting junk from them. Get a New Car and you wont have to deal with a duck sucker (since I cant say what I really want to call Josh). The guy is right AVOID THESE PEOPLE

whythelongfaces
Mar 9, 2012

customer service, recordkeeping

If your name came up on the repo list it is because you missed payments. They do not have to tell you the missed payment dates. You already know you are not on time. Repos cost the company money so they do not do them on a whim for the hell of it. Stop being a dead beat. And computer outages are not shoddy record keeping. But your complaint is ignorant. Only dead beats write crap like this.

LarryB2
Mar 9, 2012

customer service, recordkeeping

WOW I Believe Christian513 is talking about a piece of crap he bought from you not anything about being a repo you must have that set as a automatic message that comes through as soon as someone posts a message cause that's all you talk about. And your Response is ignorant

whythelongfaces
Mar 9, 2012

customer service, recordkeeping

Wow I believe you are a dumbass Larry. Christian did not buy anything from me. I do not own this company. I have spent several years working in the finance business where morons who did not pay their bills got their shit repoed. There is a legal process that goes to it. And I was not responding to Christian in the first place. Had you read my response you would know it was directed at the original whiney ass.

Christian513
Mar 9, 2012

customer service, recordkeeping

I hope that enough people read these posts and see the way that Josh Sellers does business. The sad part is most people only find this after they have already been graced by his sleazy presence. I tell you this I do not whine. I state the facts and they are that i work every day, with my hands. At the end of every work day I can look back and see that I have accomplished something. I am proud of what I do. This is not the case with the Auto express of Hamilton ! How could you possibly look back and feel good about FLEECING people?
It seams I am not the first person who has told Josh where the road he is on is headed. You are correct I did not buy anything from you I learned at a pretty young age not to let anyone hold anything over me. If I am to have something I will buy it right out.. Like I said I did tell her not to buy it, she was stressed about not having a vehicle and rushed into it anyway. costly lesson learned.

I have been talking to a local news reporter about a possible story. I assure you this I will do my best to make sure people know about your SHADY BUSINESS Josh Sellers at Auto Express of Hamilton.

seniorperry67
Jan 16, 2018

Total garbage

I purchased a Chevrolet Suburban, and my son purchased a gmc Denali. Both vehicles have broken down more than once. Both vehicles are not worth near what they are worth. With that being said, being a buy here pay here, I expected to pay more for less.

I have had so many issues with my suburban that I returned it to them, after paying $4000 towards it.

A couple hours after meeting with them, I received a call telling me to return, so they could put me in a comparable vehicle. I test drove a gmc Denali. It had almost everything my suburban had, with a few less miles. I said I liked it, I was told no. I was even willing to pay extra, they still turned me down.

They promised pictures of vehicles that weren’t quite ready the next day, received none . I contacted them and was told “they are all downgrades of what you had.

My son is now going through same situation, I’m sure they will screw him too. Thank god he doesn’t have as much cash into his as I did mine.

DO NOT BUY FROM THESE CROOKS!!!

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