On Thursday 16 February a group of me and my friends had a meal at Ask Italian in welwyn garden city to celebrate my birthday. Firstly in previous times I have been to this restaurant to find it very busy, but on thursday not the case. We booked thinking we would need to. Placing our order, the waiter said there was items on the menu which they did not have. When finally our meals arrived the portions were very very small, lack of sauce. Staff were also not helpful and obliging with the wine selection. One of my friends ordered lasagne it had no meat filling.Waiters tried to say that this restaurant is in process of being refurbished which is a way to explain their lack of customer service and satisfaction to the public. I feel that some kind of compensation or goodwill gesture is owed to me.

Janet Hedley