All Access Ticket - 100% Fraud

I spent $1,600 in order to buy 3 tickets for the show on the site and got confirmed order of my payment, then I found a person responsible for my tickets and asked him to get tickets (3) together as there was parents going to show with a child. Bought so called tickets 3 weeks before the show and the only strange thing is that I did not get info about exact seats. they told that upon tickets pick-up you would know the seats. So 3hours before the show begins this manager from this bureau told I have 2 separate seats and only 2 seats. 3 Hours before the show and I placed my order 3 weeks before the show! The most horrible experience I ever had during all the time travelling throughout the world! Elena