Log inRegister
Add a Review

Alcon Choice

United States

Consumer reviews about Alcon Choice

jesigigs
Oct 11, 2017

Alcon Choice

United States
alconchoice.com

Alcon Rebate Scam

I purchased 8 boxes of Alcon Choice Dailies Total contacts with my eye doctor and was given information for a rebate. As soon as I received my contacts in the mail a week later on August 16, I submitted the rebate. I received a confirmation email stating to allow 6-8 weeks for the rebate to be processed.
On September 28 (less than the 6-8 week time period), I checked the status of my rebate online. It stated "The rebate information you have entered has been declined for not meeting the requirements of the program." There was no reason given and I received no notification of the dismissal. I sent them an email to the email address provided in the confirmation that day inquiring about the status and what I could do to fix it. I received no response.
On October 9, I called the rebate office. I was then told that I was 2 days 60 days outside my date of purchase (which was on August 9) and was no longer eligible for the rebate. When I notified them that I sent an email within the time frame and received no response, I was advised that nothing could be done because I had not reached out within 30 days of the resolution (which had apparently been on August 27 so I was off by 1 day). I stated that I had not received a notification so therefore was unaware, and there is no note that a response to the resolution is needed within 30 days, and was told that they do not send out notifications and they are working to fix that problem since there have been numerous complaints. I was then told that it was up to my "due diligence" to check the status online or by phone and that the 6-8 weeks is an estimate for processing, not a time frame for dismissals.
When I asked to speak to a supervisor, I was told the call could be "escalated" but that a supervisor will take 2 weeks to return my call just to tell me the same thing.
In summary, do not buy this brand if you expect a rebate like promised. They are a scam and have poor customer service. They will not work with you in any way and I am now out $150.

Wild4racin
Oct 20, 2017

Alcon Choice rebate scam

They tried the same tactics with me to avoid sending me my rebate. After filing a complaint with the better buisnes bureau they are working on sending my rebate. Anyone who is being told that their rebate is invalid after you have submitted all the information correctly I highly suggest filing with the better business bureau of Texas. They will help you to get what Alcon is trying to screw you our of.

Add a Review about Alcon Choice

    Review Title
    Country
    City (optional)
    Address (optional)
    Phone (optional)
    Website (optional)http://
    Review text
    Attach photos (optional)
    Confirmation code

    Submit

    Recently Updated Reviews

    reservation counter.com - Worst booking company ever
    Booked a hotel in Pigeon Forge Tn. on 6/23/18 told them 3...
    Family Feud - What a dog would do if he saw Donald Trump hair
    I will Never Ever Ever watch Family Feud Again! To take...
    Tempo/Why not lease it - Tempo/DON'T DO IT !!!/RIPOFF
    Don't do it, they WILL RIP YOU OFF !!! have had...
    Tianshi/Tiens - idiots
    Don't trust anyone and get fooled,,,all are useless
    Samsung UK Promo - samsung official blog
    This is our Samsung Headquarter Official E-mail ID. For...
    Make Visas - MAKEVISAS FraudScam Shibiya Canadian PR Holder
    MAKEVISAS Shibiya has conducted a Serious Offense I am...
    club factory - PRODUCT NOT YET DELIVERED
    I have placed my order before 2 weeks within 8 days for...
    club factory - PRODUCT NOT YET DELIVERED
    I have ordered watch in this online before 2 weeks but...
    Light In The Box - custom tax
    i bought a mobile from lightinthebox.I payed insurance FOR...
    Eden Housing Lahore - kashif mahmood
    Eden did not give my house or any money to refund now is 9...
    Cardingmafia, blackstuff Scam, WU transfer scam - Hack Buster
    Hi, I am a Ethical Hacker and a son of a man who got...
    Budweiser Beer - empty beer cans
    2 cans of beer were damaged and empty
    www.theequicom.com - All employee S are fraud
    Simply they loot the money, rajput, priya, priyanka, Ravi...
    Findmenhair - Dont use !!!!! Findmenhair.com
    I ordered hair october 2017 they never sent my hair.... in...
    CSCS DIRECT - cscs card
    We called on 0844 682 0844 to pay for card it was quick...
    SBS Transit - Blaming to Passenger because of taking her bus to follow...
    It is happening just now at 8:26am at blk 586 ang mo kio...
    Narendera Dass - Narendera dass fraudster
    Mr Narendera, I am working for novo elite. We have...
    Fling.com - Fling is fake as fuck
    Don't even bother with this garbage ass fling bs. The...
    Cincinnati Bell Fioptics - HORRIBLE HORRIBLE HORRIBLE
    We recv'd the same sales pitch in the fall of 2017. ...
    builderstest.com - Not accurate - Misleading
    This website is not accurate and deliberately...

    Share this site with others

         
          

    Recently Updated Reviews

    reservation counter.com - Worst booking company ever
    Booked a hotel in Pigeon Forge Tn. on 6/23/18 told them 3...
    Family Feud - What a dog would do if he saw Donald Trump hair
    I will Never Ever Ever watch Family Feud Again! To take...
    Tempo/Why not lease it - Tempo/DON'T DO IT !!!/RIPOFF
    Don't do it, they WILL RIP YOU OFF !!! have had...
    Tianshi/Tiens - idiots
    Don't trust anyone and get fooled,,,all are useless
    Samsung UK Promo - samsung official blog
    This is our Samsung Headquarter Official E-mail ID. For...
    Make Visas - MAKEVISAS FraudScam Shibiya Canadian PR Holder
    MAKEVISAS Shibiya has conducted a Serious Offense I am...
    club factory - PRODUCT NOT YET DELIVERED
    I have placed my order before 2 weeks within 8 days for...
    club factory - PRODUCT NOT YET DELIVERED
    I have ordered watch in this online before 2 weeks but...
    Light In The Box - custom tax
    i bought a mobile from lightinthebox.I payed insurance FOR...
    Eden Housing Lahore - kashif mahmood
    Eden did not give my house or any money to refund now is 9...
    Cardingmafia, blackstuff Scam, WU transfer scam - Hack Buster
    Hi, I am a Ethical Hacker and a son of a man who got...
    Budweiser Beer - empty beer cans
    2 cans of beer were damaged and empty
    www.theequicom.com - All employee S are fraud
    Simply they loot the money, rajput, priya, priyanka, Ravi...
    Findmenhair - Dont use !!!!! Findmenhair.com
    I ordered hair october 2017 they never sent my hair.... in...
    CSCS DIRECT - cscs card
    We called on 0844 682 0844 to pay for card it was quick...
    SBS Transit - Blaming to Passenger because of taking her bus to follow...
    It is happening just now at 8:26am at blk 586 ang mo kio...
    Narendera Dass - Narendera dass fraudster
    Mr Narendera, I am working for novo elite. We have...
    Fling.com - Fling is fake as fuck
    Don't even bother with this garbage ass fling bs. The...
    Cincinnati Bell Fioptics - HORRIBLE HORRIBLE HORRIBLE
    We recv'd the same sales pitch in the fall of 2017. ...
    builderstest.com - Not accurate - Misleading
    This website is not accurate and deliberately...
         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username