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Saudi Arabia

Consumer reviews about airline ticket

charbel najm
Jan 24, 2017

airline ticket

0550019426
Saudi Arabia

refund my ticket

i booked a ticket online and i received the following email :

Your booking will be held until 11:41 on 08 October 2016
(Bahrain)
Total Payment Due: BHD 84.5.

Sorry there was a problem in processing your payment. We have held your booking so that you can complete the payment within the specified time and confirm your booking. Please ensure that you pay for your booking before the time specified or it will be cancelled. You can pay online with a credit card/debit card/voucher or via a payment point or through our contact centre.

Booking reference: 9AVJQ9
Payment reference: DDC952B0

If you want to get in touch with us you can call our Contact Centre on +971 600 54 44 45, email us at letstalk@flydubai.com or find your nearest flydubai travel shop. If you're travelling in Business Class you can email us at businessteam@flydubai.com.

Please note that flydubai's fare rules and conditions of carriage apply to this booking.


i called fly dubai , and they told me that there was something wrong , they will refund my ticket and i need to buy a new one ,
that's what i did ,
i traveled and till now they didn't refund it ,
i called now and they told me that my ticket was valid and i ended up traveling on one booking reference and returning on a second booking reference , so basically i used both tickets , ( one going and one coming back )
i asked to refund , they said its too late ,

i need the money back or we will take this to another level ,

i will make sure to let a lot of people know that fly dubai steals money over the social media ,

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