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Aerial King

United States

Consumer reviews about Aerial King

Andy 100
Aug 9, 2018

Aerial King

0603847622
United States

DSTV

I recently installed dstv in my small lovely shack that I live in the guys from Aerial king came through George and Philip they were send by game they came through installed it but on the day they did I told them I think the dish plate thing it’s kinda low they said no it’s fine it won’t give me any problems didn’t complain any further, was happy to have my dstv for the first time had family pack on but days went by a week later dstv starting giving me problems my screen would be black but people will talk on the back around especially my etv so I called customer service I told them what’s going they tried fixing it but they said the problem wasn’t on their side but on the plate thing they even tried rebooting it even ended up upgrading too compact but now 161 give me the same problem called George he came after days of begging them to come fix it without knowing what to do I put a plastic over it thinking it was mybe the bad weather but only to find out from the consultants at dstv that it’s too low that’s why am not getting singnal on the picture or on the channels, finally the 2 guys came and sow the plastic they spoke in their language first (2 Nigerian guys )and said no they can’t fix it I must pay R250 first just too put it higher coz of the plastic I asked why coz on the day I asked a lot of questions and they never gave me a not too do list when they got here they were very rude am really not happy with the service that I got and now am paying more for Channels that I can’t even view. Really don’t understand why I should pay 250 just too put the thing higher

Andy 100
Aug 9, 2018

Aerial King

I recently installed dstv in my small lovely shack that I live in the guys from Aerial king came through George and Philip they were send by game they came through installed it but on the day they did I told them I think the dish plate thing it’s kinda low they said no it’s fine it won’t give me any problems didn’t complain any further, was happy to have my dstv for the first time had family pack on but days went by a week later dstv starting giving me problems my screen would be black but people will talk on the back around especially my etv so I called customer service I told them what’s going they tried fixing it but they said the problem wasn’t on their side but on the plate thing they even tried rebooting it even ended up upgrading too compact but now 161 give me the same problem called George he came after days of begging them to come fix it without knowing what to do I put a plastic over it thinking it was mybe the bad weather but only to find out from the consultants at dstv that it’s too low that’s why am not getting singnal on the picture or on the channels, finally the 2 guys came and sow the plastic they spoke in their language first (2 Nigerian guys )and said no they can’t fix it I must pay R250 first just too put it higher coz of the plastic I asked why coz on the day I asked a lot of questions and they never gave me a not too do list when they got here they were very rude am really not happy with the service that I got and now am paying more for Channels that I can’t even view. Really don’t understand why I should pay 250 just too put the thing higher

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