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Acehardwaresuperstore.com

United States

Consumer reviews about Acehardwaresuperstore.com

acontinuousharmony
Dec 9, 2011

Poor service, very poor

Ditto what others are saying: unresponsive to message sent with order, charged immediately, sent the wrong product a week later, now unresponsive to requests to return the product. This place is a joke. Take your money elsewhere.

Kinley2
Mar 5, 2012

Poor service, very poor

Attracts you with bargain prices but greatly overcharge for shipping (I.e more than items cost) before and after placing an order. Customer service/employees who answer the phones are unqualified immigrants pulled off the street. We were lucky to get a refund or at least they said in email and on the phone that we would.

Topix Sux
Apr 5, 2012

Poor service, very poor

This company is a pure con! I am shocked that the Police or FBI has not shut this business down yet! They are in no way associated with ACE Hardware but use their logo and name on their website. It is a ethnic woman who runs this out of a SOD supply office. It is a complete scam! I ordered some furniture from their site, they immediately charged my credit card, and added a huge shipping fee. The merchandise NEVER arrived! When I called to inquire, they were extremely rude and could not even give me a tracking number! When I told them I wanted to cancel the order, the woman just laughed on the phone and said we all ready have your money... too late! Please avoid this company, they are committing fraud pure and simple!

aerial plant
Jul 15, 2012

Beware this is a fake website!

AceHardwareSuperstore.com is a fake website which claims to be AceHardware.com! Beware and don't be fooled! I purchased several items from them and I never received my purchase! There is no customer service at all!

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