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aaa toner

United States

Consumer reviews about aaa toner

Drake`
Sep 25, 2012

Very rude seller

I had to argue a lot on this. I ordered a toner, and the one I received was not the one I purchased. I sent it back, and also found out that it would not do for my printer. I asked them to send me a totally different one, and even though I told them I would pay the difference, they were very rude to me, and it took a lot of time, until I received the right toner. Would not purchase from them again.

tmody100
Jun 15, 2017

Mr

This seller is a big scam. Beware.

I purchased toner refills for my Ricoh color printer from AAA toner. It was purchased from EBay.

They give a “2,000% Quality guaranteed “on EBay.
You CANNOT find any difference between Original Ricoh printing. NEVER.

We used their toner and within a short time it jammed and started giving error messages. Now we have a broken printer and the warranty was terminated by Ricoh.

I sent an email to AAA Toner thru EBay and they did not respond. I called eBay and they would not help me because it is outside the 30 day period. I tried calling AAA directly and there is no human answering the phones.

They still have a good rating on EBay (99.3%) and sell thousands of items.

Though I have good ratings on EBay the seller has blocked me form purchasing anything from them.

This seller has lots of bad reviews on the internet complaint sites. Please do not buy from this seller.

AAA Toner Contact Information
Business Name: L&L Imaging Inc.
Corporate Address:
8351 Elm Ave Suite 101
Rancho Cucamonga, California 91730 USA
Phone Number: 909-948-1298
Corp Email: info@aaatoner.com
Company Contact: Margaret Liu - President
Corp Website: aaatoner.com

RPS808
Feb 18, 2018

Very poor quality product and even worse customer service

Ordered MICR Toner for check printing a few months ago. Originally print quality was ok. Now it's a few months later, less than 4,800 print images on a cartridge rated for over 14,000 images, and toner quality has deteriorated to the point that we can't use it any more. Toner is now easily rubbed off the page. Contacted sales@aaatoner.com because I didn't find a phone number to call. They claim it was because a MICR drum wasn't purchased from them as well. Other toner companies stated a MICR drum wasn't necessary and really no different than the standard drum that came with the printer. Our printer was new when we started using it with the AAA Toner product so it's not like it's an old printer that's worn out.

Seller stated if we purchased a MICR drum from them they would include a free toner cartridge with it. The drum of course costs more than the toner does. When I tried to place the order their site wouldn't process the order with FedEx 2-3 day shipping even though they offer free shipping on orders over $50 (in the continental US). I contacted seller again and they stated drum was special order and only able to ship via FedEx Overnight which would cost well over half the price of the drum.

When I inquired about the shipping they simply replied, "please just go buy from someone else sorry"

Which is exactly what we will do from now on. Purchase one toner from them in the past for $248 and paid the FedEx overnight charge of $99 because we needed it immediately to print checks.

Won't be making that mistake again and advise others to avoid purchasing anything from this company.

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