FRAUD

I ordered a almost 400.00 wig ...specifically emailed numerous times to make sure it was #27 (honey blonde highlights all over ) to recieve a red and drk brown BAD quality - cheap beauty store version of what i thought i paid for- when i initially opened it- it looked pretty as they put some sort of shine sealant ..as soon as you wash it- looks like matted synthetic hair garbage- NEVER again will I purchasde and I will tell ALL my friends to beware. when i emailed cust service-= the broken english response i got was "sorry my friend- will you color the wig to your liking yourself?" WHAT????????????? FRAUD