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United States

Consumer complaints and reviews about 2370

ShelaM
Dec 27, 2012

unable to set up account

After receiving numerous emails from Golden Girl, and naively believing she could help me, I ignored my instinct telling me this was just another fraud. Golden Girl/ESP Chat now have my $24.00. I have received NOTHING in return.

In fact, I cannot even set up a user account. Message shown is nonsense.
"The user account has not been created: <br/>" - totally ridiculous to show HTML code, which means nothing to users (oh yes, that's right, I am NOT a user yet, ha-ha).

I am assured on your website that any issues I may have can be resolved by phoning the support line. Simply more nonsense!
I was put on hold, told that no one was available but to hold on or leave a msg. I chose to hold and eventually was put through to a voice msg, even though, I never did choose that option. I was content to wait on hold to get an answer to the user set up error msg or a refund of my $24.00. I did leave a voice msg, although, I have no expectation of a return call.

I now find myself joining the ranks of frustrated customers. I will continue to try to reach someone at this appalling "business". Where do scammers come from? Planet RIPOFF, I suppose.

FOR THE RECORD:
I DO/DID understand that all I would get for my money was a chat with someone during specific hours unless I purchased the "Inner Circle" membership. Hmmm...seems like I must have ESP myself. I did not take the bait. What do I want with another angle pin? They are sold at the Dollar Store, anyway.

Disgusted and disgruntled,
ShelaM


I
ShelaM
Dec 27, 2012

set up user account

unable to set up account

After receiving numerous emails from Golden Girl, and naively believing she could help me, I ignored my instinct telling me this was just another fraud. Golden Girl/ESP Chat now have my $24.00. I have received NOTHING in return.

In fact, I cannot even set up a user account. Message shown is nonsense.
"The user account has not been created: <br/>" - totally ridiculous to show HTML code, which means nothing to users (oh yes, that's right, I am NOT a user yet, ha-ha).

I am assured on your website that any issues I may have can be resolved by phoning the support line. Simply more nonsense!
I was put on hold, told that no one was available but to hold on or leave a msg. I chose to hold and eventually was put through to a voice msg, even though, I never did choose that option. I was content to wait on hold to get an answer to the user set up error msg or a refund of my $24.00. I did leave a voice msg, although, I have no expectation of a return call.

I now find myself joining the ranks of frustrated customers. I will continue to try to reach someone at this appalling "business". Where do scammers come from? Planet RIPOFF, I suppose.

FOR THE RECORD:
I DO/DID understand that all I would get for my money was a chat with someone during specific hours unless I purchased the "Inner Circle" membership. Hmmm...seems like I must have ESP myself. I did not take the bait. What do I want with another angle pin? They are sold at the Dollar Store, anyway.

Disgusted and disgruntled,
ShelaM
metoo
Feb 6, 2013

espchat.com

I was also scammed by this site, e-mails were sent to me by Golden Girl stating to want to be my friend and personal physic if I joined the Inner Circle. She even went as far as to tell me if I joined that she would give mind u I said GIVE me a one month's free she could garantee this. (BULL) When I went for my (ONE ON ONE CONSULTATION) with her which was on Feb. 4th 2013 at 10:30 pm I reminded her of this and she abrubtly shut down the session but not after telling me that she was going to contact customer service and I should do the same.I use everything I purchase on the internet with a prepaid card from wal-mart so I do not have to give a credit card, much to my surprise this company charged 49.95 to my card which in their e-mail response to me later was that I had already used my 10 minute free consultation with another physic. This was not the issue, the issue was that they charged me this outragious price for not even a minute with this physic. It was closed off way before a minute was even reached. The customer care e-mailed me and told me they billed me for a minute which was 4.99/ my card is showing 49.95. This is actually the cost of a 10 minute session which I never got!!! I really want my refund less the 4.99/

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