SHOCKED, DISAPPOINTED

Wesley Berry Farms, 800wesleys.com, flowerdeliveryexpress.com

I was SHOCKED, DISAPPOINTED and embarrassed at how small the arrangement was.
1) I took a collection from our office, collected $65 and placed an order for a Sympathy Plant. There was a sale so I upgraded to a $64.99 MINUS $40.
2) After all the additional magical fees of $19.99 SERVICE CHARGE, $18.35 SALES RATE (which for some reason is not our state 7% sales Tax so I have no idea WHAT that is) minus this and that....with "FREE" delivery.....the arrangement cost me $80.32!!!!! (I will NOT be redeeming the "rebate" on next order because THIS order was UNSATISFACTORY.
3) I had to put in $15 of my own money, and I am a single mother, with 2 children, one in college, working for secretary salary!
4) AND IT WAS TINY (the size of a COFFEE MUG) and disappointing and EMBARRASSING so I will NOT be returning, and I will post my comments.

After calling an incompetent call center TWO TIMES, and after literally 12 emails (I have all of them for proof of the mumbo jumbo wording they use)......this was finally "handled" by issuing me $100 worth of credit good toward arrangements only, you are NOT allowed to use it toward all the "magical fees", so even the apology credit will cost you money.

NEVER again, and I will not go out of my way to post this complaint in as many VENUES as possible!