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1162

Philippines

Consumer reviews about 1162

alvinskie
Oct 25, 2013

Globe Limits

im having problems with this one i just use only 400mb of my internet
i just registered to supersurf200

"Hello! We noticed that your data usage today has been really high. We're now reducing your browsing speed to maintain quality service for all Globe users. Please be guided by our acceptable terms on fair use for browsing promos, which you can read about at surf.globe.com.ph/fup. To browse at normal speeds, you can unsubscribe from your current promo by texting STOP <PROMO> to 8888. Regular browsing rates will apply thereafter. Thanks!


SupersurfUser
Dec 27, 2013

Internet browsing speed

I registered to supersurf200 like 1 or 2 days ago, and unfortunately I received a message from Globe telling me this:

"Hello! We noticed that your data usage today has been really high. We're now reducing your browsing speed to maintain quality service for all Globe users. Please be guided by our acceptable terms on fair use for browsing promos, which you can read about at surf.globe.com.ph/fup. To browse at normal speeds, you can unsubscribe from your current promo by texting STOP <PROMO> to 8888. Regular browsing rates will apply thereafter. Thanks!

BadGlobe
Nov 22, 2014

1162

.
., Philippines
.

Globe tricks

Sino pa ba ang mga nag upgrade or nag purchase ng 3mbps DSL ng Globe tapos after ng upgrade sinabihan na 2.5mbps lng talaga ang max speed ? tapos tinatakot ng 5 thousand pesos early termination fee ? mag tipon tipon tayo at mag hanap tayo ng paraan na malaman ang ating karapatan bilang consumers.

Sonia Lomboy
Feb 5, 2015

1162

+639174812027
., Philippines

Paying bills without internet connection

On July 9,2014, I let my sister in-law applied for Globe Internet Connection ( Plan1299) through their agent William Dungca:
on the same date, the internet connection was installed , however they notice that the signal is perennially low. also there was a defect in the land line included in the same said plan, on July 25,2014 William Dungca went back at our residence upon lodging our complaint relative to the aforementioned issues; William Dungca left our house bringing with him the Modem and landline, he mentioned that he will be back the following Monday,unfortunately he never returned back since then and they couldn't contact him in the cell phone he provided, September 2014 they reported the incident in the customer service provider by globe Despite reporting the incident to globe, they continue to receive monthly bills in relation to internet connection, and when my sister went to check the said issue in Tarlac, main office of Globe/regarding to them that William Dungca is not registered agent of Globe/ the question is how could it be possible that they have the record in their Data if his is not a registered agent of Globe? they never used the internet no Modem in our house, so ??? yes globe that absolutely unsatisfied performance of your service

Paying bills without internet connection Paying bills without internet connection Paying bills without internet connection

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